Patient Guide
我们承诺会照顾你.
我们的目标是提供最优质的护理. 为此，我们征求像您这样的患者的反馈. You may be contacted by phone, email or text and asked to complete a confidential survey. 请花时间完成调查. Your feedback will help us know what we’re doing well and where we can improve.
Privacy Practices Patient Rights & Responsibilities 关心你的护理
关于你入住的一些小事实.
对护理人员的支持
We encourage patients to pick a key person to support them during their hospital stay. 你是否是主要的支持人员, 或者只是许多关心和支持你所爱的人中的一个, you can play an important role in making sure your loved one gets the safest and best care both here and beyond the hospital.
病人及家属护理
我们参与以病人和家庭为中心的护理. We believe that family plays an important role in ensuring the health and well-being of patients of all ages. 我们的目标是在医疗保健从业者之间建立伙伴关系, patients and families that will lead to the best outcomes and enhance the delivery of safe, quality, efficient, effective, and timely care.
离开前要知道的事情
Caregivers can help ensure the best outcome for their loved one after a hospital stay by getting the answers to these three questions:
- 医疗护理(家庭或机构)的下一步是什么, 随访与初级保健医生或物理治疗, etc.)? Help your loved one arrange the details to make this happen—financial plan, transportation, scheduling, etc.
- 我所爱的人需要服用什么新药和旧药? 帮助你所爱的人了解细节——时机, dosing instructions, side effects, prescription refills, etc.
- What health warning signs do I need to watch for and what do I do if they happen? Help your loved one by writing these symptoms down as well as the name and contact number to call.
If you feel like you need a break or help, reach out to friends and family. 并参考这里列出的资源: 全国看护联盟 | 家庭照顾者联盟 | 照顾者行动网络
Facts About Your Stay
ATM
For your convenience, an ATM is located on the first level of the hospital near the outpatient registration desk at the front entrance.
Bedside Shift Report
我们希望您在入住期间感到舒适和周到, so at each nursing shift change — about every 12 hours — your nurse will introduce your new nurse to you. The team will talk about your progress, medicine and tests scheduled for the day. Ask questions. 你参与得越多，你的护理就越好，越安全.
Bedside Technology
During your stay, you may see your doctors and nurses using computers or tablets. These tools help them care for you by providing around-the-clock monitoring, a variety of resources and quick communication with the rest of your healthcare team. 如果你有任何问题，问你的医生或护士.
Cafeteria
地点:一楼
Hours:
Breakfast: 6:30 a.m. to 11:00 a.m.
Lunch: 11 a.m. to 2 p.m.
Dinner: 4:30 p.m. to 6:30 p.m.
欢迎所有访客在自助餐厅用餐.
Calling Your Nurse
您的房间通过对讲系统与护理站相连. To call for your nurse, press the NURSE call button located at your bedside. If you have any questions on how to use the call button, ask a staff member to show you.
Cellphones & Video
During your stay, you may see members of your care team using mobile phones. 在Saline纪念医院, 我们的员工被允许使用手机进行与工作有关的活动, 比如与医生或其他护理团队成员沟通. Employees are not allowed to use phones for non-work-related activities. There are many work related benefits of cellphones and other communication devices, 包括获取医疗参考资料, 临床工具和患者信息.
电视频道列表
|
3 |
MyTV-HD |
4.1 |
KARK-NBC |
4.2 |
Laff |
|
4.3 |
Gritt |
4.4 |
Anten |
5 |
Weather Channel |
|
7.1 |
ABC |
7.2 |
Comet |
7.3 |
Charge |
|
7.4 |
T.B.D. |
7.5 |
Stadium |
10 |
A&E |
|
11.1 |
KTHV |
11.2 |
Court |
11.3 |
Crime |
|
11.4 |
Quest |
11.5 |
Circle |
11.6 |
Twist |
|
11.7 |
Newsey |
11.8 |
Shop LC |
12 |
AMC |
|
13 |
Animal Planet |
14 |
Cartoon Network |
15 |
CMT |
|
16.1 |
KLRT |
16.2 |
Escape |
16.3 |
KARZ |
|
16.4 |
Bounce |
17 |
Reelz |
18 |
CNBC |
|
19 |
Discovery |
20 |
Disney |
21 |
TLC |
|
22 |
Weather Channel |
23 |
Fox News |
24 |
Fox Business |
|
25 |
FXX |
26 |
Hallmark |
27 |
HGTV |
|
28 |
History |
29 |
调查发现 |
30 |
Lifetime |
|
31 |
MSNBC |
32 |
ESPN2 |
33 |
Nickelodeon |
|
34 |
Tru TV |
35 |
TCM |
36.2 |
KKAP |
|
37 |
USA |
38 |
KASN |
38.2 |
Rewind |
|
38.3 |
ION |
38.4 |
Defy |
38.5 |
True |
|
39 |
ESPN-U |
40 |
ESPN |
41 |
SEC |
|
42 |
ESPN News |
43 |
TNT |
|
|
关心你的护理
Please speak with your nurse or nursing supervisor if you have any questions or concerns about your care. If your issue still is not resolved, then contact the hospital patient advocate. 您也有权向以下任一机构提出投诉:
卫生设施服务
阿肯色州卫生部
5800 W. 10th St., Suite 400
小石城，ar72204
Email: adh.hfs@arkansas.gov
质量和病人安全办公室
The Joint Commission
One Renaissance Blvd.
伊利诺伊州奥克布鲁克街，60181
Website: www.jointcommission.org，然后点击“报告患者安全事件”
Sometimes a healthcare choice can involve an ethical concern—such as a wish to refuse life-saving treatment or a disagreement over advance directives (see p. 21). Our medical ethics committee can help you and those who are here to support you make difficult decisions. 如果需要帮助，请联系你的护士.
电器
For your safety, we reserve the right to inspect any electrical appliances brought into the hospital.
Fire Safety
我们不时进行消防演习. 如果你听到警报，就呆在原地. 在真正的紧急情况下，医院工作人员会告诉你该怎么做.
Flowers
鲜花由个别花店送到病房. 请注意，重症监护室不允许送花.
听障人士及传译员
We have services available for people who are deaf or hearing impaired, and the hospital will provide an interpreter when communicating medical information. 如果你需要这些服务，请联系你的护士. 可按要求提供TTY电话.
Medicines
Please do not bring any prescription or over-the-counter medicines to the hospital. 你在医院里吃的所有药都要开处方, 是医院工作人员给你的. 告诉你的医生你经常服用的药物. 如果你还需要，医院的工作人员会给你的.
Pastoral Care
The hospital chaplain program is made up of a group of volunteer ministers throughout the community. 所有患者及其家属都可以使用. If you would like to see a chaplain, please contact your nurse to request this service. 礼拜堂一直为祈祷和冥想开放. 它位于一楼，在登记区附近.
个人物品及贵重物品
个人护理用品，如隐形眼镜, eyeglasses, hearing aids and dentures can be stored in your bedside stand when not in use. Please do not put them on your bed or food tray to help avoid them being lost or damaged. 把贵重物品如珠宝或现金留在家里, 或者把它们交给一个值得信赖的亲戚或朋友看管. If this is not an option, valuables may be locked up by Security at your request. Saline Memorial Hospital cannot be responsible for replacing personal belongings.
Rapid Response Team
A highly trained group of individuals called the Rapid Response Team is in place at all times in the hospital. 你随时都可以叫这个小组来, 或者那些可能和你在一起的人, to check you for any medical condition that is of concern before there is a life-threatening emergency.
何时呼叫快速响应
如发现下列情况，请致电求助:
- 心率或血压的变化
- 呼吸频率或含氧量变化
- 尿量变化(尿量多或少)
- 精神状态或意识水平的变化
- 每当你担心出了什么问题的时候
- any change in your condition that needs immediate attention and the healthcare team is not responding, or if you continue to have serious concerns after speaking with the healthcare team
HOW to Call Rapid Response
Step 1: 用床头电话拨6200.
Step 2: 告诉接线员你的名字、房间号、病人的名字和关心的问题
Step 3: 快速反应小组将被派往您的房间.
Smoking
In the interest of good health for everyone, Saline Memorial Hospital is a tobacco-free campus. 这是联邦法律. Smoking by patients, visitors, 志愿者或工作人员不得进入医院的任何地方, 包括停车场和私家车内. Saline Memorial Hospital offers smoking cessation programs as well as nicotine replacement products for those who request them.
Telephone
所有病房都有电话. 从病房打本地电话是免费的. 拨9接通外线. You can place a long-distance call by dialing 0 and asking to be connected with an outside operator. Loved ones can dial patient's room directly by calling 776-6 + the room number.
Vending Machines
这里24小时供应饮料和小吃. Located in the emergency room, the cafeteria and on the second floor near the elevators.
Visiting Hours
允许全天候探视. 这包括除了下面列出的所有领域. These units have special restrictions due to the patient care activities.
- 世代单位:只接受预约探访.
- 成人精神科:只接受预约探访.
- 分娩和分娩:在分娩过程中, 是否允许探视由病人自行决定. 在交付过程中，最多允许三位访客. 如果病人希望在分娩时生一个12岁以下的孩子, 必须有一个照顾孩子的人在场.
- 康复病房:周一至周六下午4点开放.m. to 8:30 p.m. and all day Sunday.
Wifi
我们在一个名为“SMHPublic”的网络下提供无线互联网.“在医院的某些区域可以使用.